About Us
Service over sales, that's the Long way!
Service over sales,
that's the Long way!
Mission Statement
Our mission is to provide our community with an established and dependable HVAC company. Our employees are dedicated, highly trained and committed to serve with professionalism and excellence. Furthermore, we believe in helping our employees achieve and succeed. Longs will continue to provide our customers with the highest quality workmanship through continuous improvement and employee education.
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Customer Reviews
The employees are very knowledgeable and are candid in reporting what the issues are regarding the equipment. They strive to repair older units if at all possible considering the age of the unit and difficulty in obtaining parts and refrigerants. They had our repair done in a short period of time at a reasonable price.
Dave B.
Great customer service from the initial phone call with Patty to the service being completed by Rob. Longs has been great to work with for me over the last 25 years. No complaints, and will continue to use them as long as they will have me. 😁
John H.
Randy and his whole team at Long’s always get us taken care of quickly and efficiently. The technicians are super knowledgeable and always provide great service. We love our new Daikin HVAC system. We trust Long’s 100% and you should too.
Tyler L.
These people have always taken great care of us. They do what they say, stand behind their work, and communicate. We appreciate how they do what they do!
Bob H.
Polite, make sure all you questions and needs are taken care of, honest, trustworthy. I highly recommend it.
Cathy B.
Very efficient and explained everything to us.
Nila R.
Always great service! Randy runs a great company and his employees know their stuff!
Steve S.
Long’s installed a new HVAC system for us a few years ago and its performance has been just great.
Today they did the checkup/service on it and it passed with flying colors!
Their service tech was very polite and thorough, and we are extremely happy with Long Heating and Cooling.
Chris H.
Great place for a new unit and also any HVAC service. They have always gone above and beyond. We will be a customer for life and recommend Long to all our friends and family.
Patrick I.
Josh is an extremely competent tech. His attention to detail is always appreciated. He went above and beyond when changing the filters in my house. I was not aware that there was an adjustment that could keep the filter placed more tightly in the opening. Josh adjusted this for me and taught me how to do it myself. I have used Longs for years and will continue to do so.
Mark F.
Joshua L is WONDERFUL! He’s always super nice and friendly when he comes to service my GEO thermal system. Also super knowledgeable with the system. Highly recommended LONG heating and cooling and also recommend Joshua as your technician!
Megan W.
Having a geothermal unit, that was installed by long has saved us monthly. Their service twice a year has been greatly appreciated. Tecs are great, courteous, and informative. Would highly recommend it.
Donald R.
Timely, friendly, and fair service this morning to replace the failed blower motor! Rob was great.
Steve M.
Rob was amazing thanks for the service, they were quick to show up when my account went out. I highly recommend them thank you.
David G.
Amazing! Not only did they beat their competitor’s price by 1500, but Josh took the time to walk us through the game plan and showed us on both unit what needed done. I will only use them from now on.
Patricia K.
Joshua has been a godsend to us in the servicing of our old system and setting up our new one! He is amazing and Long’s is lucky to have him!!
Maria S.
I needed a twin split looked at and Daikin recommended Long Heating and Cooling. Rob came out and looked at the units. He was on time and professional. Their prices were in line with other competitors and Patty, in the administrative office, really went above and beyond to make sure our needs were taken care of.
Amy D.
Maintenance Plan
Comfort Club
Our Comfort Club Benefits:
Preventative maintenance visits twice a year
10% discount on parts and labor for all repairs
24-Hour Service
Factory-trained technicians to service all brands of equipment
Increased operating efficiency
Improved heating and cooling capacity
Prolonged Equipment life
Preventative maintenance visits twice a year
10% discount on parts and labor for all repairs
24-Hour Service
Factory-trained technicians to service all brands of equipment
Increased operating efficiency
Improved heating and cooling capacity
Improved heating and cooling capacity
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Featured Manufacturer
Daikin FAQ’s
What is the Daikin Comfort Promise?
To provide you with comfort for life which is represented and reinforced in the Daikin Comfort Promise. If, for any reason, our company has not met your expectations within one year of your equipment or system installation, we will return to your house to resolve any issues you have with your installation at no cost to you. As part of formally maintaining the Daikin Comfort Pro distinction, we will make all reasonable efforts to resolve any concerns you have within one year of your equipment installation. With the Daikin Comfort Promise, you can have peace of mind that we will continue to earn your business well after the sale.
What is the Daikin Difference?
What is the Daikin Worry Free 12-Year Warranty?
What rebates does Daikin offer?
What is the Daikin Comfort Promise?
To provide you with comfort for life which is represented and reinforced in the Daikin Comfort Promise. If, for any reason, our company has not met your expectations within one year of your equipment or system installation, we will return to your house to resolve any issues you have with your installation at no cost to you. As part of formally maintaining the Daikin Comfort Pro distinction, we will make all reasonable efforts to resolve any concerns you have within one year of your equipment installation. With the Daikin Comfort Promise, you can have peace of mind that we will continue to earn your business well after the sale.
What is the Daikin Difference?
What is the Daikin Worry Free 12-Year Warranty?
What rebates does Daikin offer?
Service Areas
- Ozark
- Springfield
- Nixa
- Sparta
- Willard
- Chadwick
- Burner
- Rohersville
- Branson
- Highlandville
- Clever
- Republic
- Battlefield
- Strafford
- Reeds Springs
- Rockaway Beach
- Forsyth
- Fair Grove
- Billings
- Walnut Shade
